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Unified Commerce

One connected platform managing every Retail tech touchpoint

Unified commerce is a fully integrated suite of products providing a consistent shopping experience everywhere while leveraging all your omnichannel capabilities to increase your revenue.


 

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

What can Unified Commerce do for you?

Payment Capabilities

A range of payment methods:

 

  • Online payment gateway
  • In-person payment gateway
  • Pay by link
  • Direct acquiring
Value added services

Additional revenue generator services:

 

  • Tax-Free
  • Currency conversion
  • Business intelligence
Experience accelerators

Ready to use business accelerators: 

 

  • eCommerce website
  • Click & Collect widget
  • In-person checkout
Tangible benefits

All in-one and integrated capabilities:

 

  • Customer satisfaction
  • Increase Revenue
  • Optimise daily operations
  • Reduce cost and time to market

What does Planet's Unified Commerce offer me as a retailer?

Omnichannel services

Activate these omnichannel services as and when needed.

Click & Collect
Shoppers can place orders online and choose where to collect them from.

 

Reservation
Reduce stockout risk with safety inventory, fulfilment delays and calendars.

 

Delivery
Choose from multiple delivery methods and sipping venues to optimise delivery efficiency and reduce transportation costs.

 

Returns
Planet’s returns feature makes it possible for you to offer credit or refunds both in-store and online. All automatically generated via the Planet gateway.

Great shopper experience

Offer your customers an optimised journey on all channels thanks to our APIs.

Pre-Purchase
Offer shoppers a great pre-purchase experience with detailed product images and their choice of sizes, coulous and availability.

 

Checkout
Every modern check out convience at your shoppers fingertime. Delivery promises, promotions and a variety of payment options.

 

Post Purchase
Comprehensive orders and returns data to optimise sales opportunities by using personalised experiences.

 

Shopper Notifications
Complete shopper notification system built-in so they your customers can be contacted via their preferred method.

Order orchestration

Automate order management according to your needs.

Order Import
Import data via CSV or API. Flag services and channels to easily optimise order orchestration.

 

Order Splitting
Split orders in the way that makes the most sense to your business.

 

Delivery
Deliver from where you want to, in the most cost-effective way, to where your customers are.

Improved customer service

Equip your operational teams

Manage orders with a central database that collects all the essential data about your customers. E.g. Order status returns status, cancellations and delivery address updates.


 

With Planet, your teams are empowered to assist customers, in real-time, from anywhere.

Robust analytics

Follow the real-time performance of your omnichannel retail business

Access Control
Planets access control helps to prevent your employees and your business from issues such as data loss, theft, breach of privacy and data protection laws.

 

Track Business KPI’s
Track revenue and orders from all channels, extract high-quality KPIs and ensure the continuous advancement and improvement of your retail business.

 

Optimize your Logistics
Use artificial intelligence and machine learning to provide the fastest delivery service for your customers at the lowest cost for your business.

More retail solutions for your business

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Order management software

Utilise your store network to fulfil orders – online and in-store – through an intuitive Order Management System. Hundreds of retailers choose Planet’s OMS to make shopping easier for shoppers and their staff.

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Accept all popular payment types

With planet's payment gateway you can accept payment, via credit card, debit card, mobile payments, digital wallets and even cryptocurrency.

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Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

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Multi-Currency Pricing

Drive sales with Multi-Currency pricing (MCP) and reach new markets by creating clarity. Let your customers see prices in their own currency at every step of their journey – turning pricing into profit.

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What happens next?

Talk to one of our experts today

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.
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